Carmen Borgwardt
How could it work?
What would help you?
My job is to empower teams & exceed targets.
Why you should work with me
I am driven to create value for the patient, society, and the company. In my career, I have had the support and challenges to grow my strategic orientation, entrepreneurial foresight, and human maturity.
I believe in respectful and authentic communication, empathy and clarity, as well as rationality in discussing subjects.
Answering the market’s biggest challenges generates sustainable growth.
Capitalize your opportunities.
competitive
I apply my goal-oriented mindset from sports to corporate projects, leading high-impact initiatives that boost market share, enhance team collaboration, and drive sustained business growth.
diverse
I champion diversity with a deep understanding of its transformative power, advocating for inclusive environments where different perspectives are valued and respected.
strategic
Driven by a strong vision, I proactively analyse potential threats and opportunities to provide a strategic response. My keys to success are leveraging digital technology to gain a competitive advantage and improve performance.
emphatic
My ability to foster relations, build alignment, negotiate and collaborate with internal and external stakeholders allows me to successfully lead large, cross-functional teams – even in critical episodes.
Resilient relationships
"She is one of the few people in the pharmaceutical industry that I really appreciate because she brings real value to us physicians. By listening to us, she recognizes our medical needs and those of our patients. She gives us the impetus and has the gift of bringing together the right people from the right specialities to discuss and break new ground. What I like about her is her reliability; she thinks strategically, implements innovations and fights for goals with perseverance".
Dr. med. Peer Malte Aries, Rheumatology at Struensee Haus Hamburg
"I actually can't imagine how things will continue without you. After all, you are the one who played a key role in building the company. You have the network, you have driven developments forward, and you have an answer to every question. Most importantly, you have always been two steps ahead, inspired the rest of us, and brought Chugai to where it is today. You can be incredibly proud of yourself."
Johanna Joppien, Head of Business Operations at Chugai Pharma Germany
“During our international cooperation, Carmen Borgwardt's name was synonymous with "innovative spirit. At Chugai's German subsidiary, she built up the organisation of the Innovation Department, staffed it with qualified personnel, and used her many years of experience to develop innovation strategies and translate them into corresponding offerings. In doing so, she used her extensive contacts with all relevant stakeholders in the indications we represent to fully understand their needs and design and roll out our offerings in a targeted and customised manner.
For the global collaboration (headquarters in Japan, European headquarters and offices in France and the UK), it was particularly valuable that she always acted in a transparent, inspiring and team-oriented manner, with the clear goal of being able to offer solutions developed in Germany on an international scale for the benefit of all.”
Dr. Markus Hawart, University Lecturer, Health Economist (EBS), Consultant in Pharmaceutical Business (former Head of Commercial Division Europe & General Manager Chugai Pharma Germany GmbH
"Innovation is big word, also in and for healthcare. Meeting Carmen through one of our projects was a clear testament that there are indeed these skilled people in healthcare who always strive for the better. Who don't accept status quo as given. And, even more important: Who understand how much passion, empathy and perseverance it takes to bring innovation to life. Would always work with you again, Carmen."
Dr. Matthias Zenker, Senior Business Partner,
Digital Health
Key achievements
Commercial Director
Director of Strategy and Innovation
CHUGAI PHARMA GERMANY GMBH, FRANKFURT AM MAIN
Besides exceeding financial KPIs for a decade, I focused on restructuring operations and cross-functional linkages. I introduced, for example, Balance Scorecards, a new meeting/feedback culture, and a hybrid business model.
One of the most fulfilling experiences in this position was developing our learning platform while transforming the sales force into Customer Partner Managers. This journey was about achieving goals and fostering a culture of continuous learning and growth.
I proudly look back on partnering with GAIA and licensing a DiGA, successfully creating the framework for the smooth operation and expansion of the co-promotion with Roche Pharma AG, and the successful launch of Hemlibra.
Head of Scientific Liaison Management | Public Policy
Innovation and Transformation Leader
CHUGAI PHARMA EUROPE LTD., FRANKFURT AM MAIN
In this intersectional role, I lead the implementation of Chugai Europe’s innovation strategy. Through a decentralised European team effort, MYDEA was launched, a platform for bundling all ideas and involving all employees in innovation. I have overseen the development of a web-based shared decision-making tool in haemophilia, a web-based Social Support Compass to support patients about social services for the indication areas (oncology/rheumatology/haemophilia) and a VR pilot education project for cross-indication problems (rheumatology/haemophilia).
I established an expert circle consisting of HCPs named ECHO. This working group developed amazing solutions for urgent problems in haemophilia and continuously published them.
One of my favourable responsibilities was setting up and implementing the conference Talking HaemoFuture. This involved meticulous planning and execution, ensuring comprehensive conference reporting from the major international congresses on the topic of coagulation.
Head of Scientific Project Management
CHUGAI PHARMA EUROPE LTD., FRANKFURT AM MAIN
This position laid the foundation for my networking, cooperation and innovation skills. With SYRA, I established a working group of HCPs on RA as a systemic disease. The results, such as publications on the topic and an implemented curriculum for nurses to further develop the field, set a benchmark for the industry. Setting up, implementing and publishing a care research study on therapy adherence in rheumatoid arthritis with relevant stakeholders in the indication area was likely pleasing and purposeful.
With Rheumatology TODAY, I developed a brand that is a first-class digital format for conference reporting in the rheumatology field, involving all relevant stakeholders in the indication area.
Key areas of expertise
Innovation
Under my leadership, we have established a hybrid business model to ensure our future competitiveness. This includes implementing digital services and realising digital customer engagement, focusing on further developing our sales force. My consistent and cooperative approach fueled the corporation’s innovation strategy, resulting in various outstanding ideas and solutions being launched.
Medical
Building on my university degree as a Chemistry Engineer, I surpassed myself in initiating and implementing clinical study projects in the indications of haemophilia, oncology, and rheumatology. I found pleasure in developing an internal health policy workstream, initiating HCP work groups and supporting numerous publications.
Marketing/Sales
I have a proven track record of significantly increasing sales of each product year after year. I have played key roles in the successful launches of Granocyte®, RoActemra®, and Alecensa® in various capacities. Together with a diverse team, I managed and enhanced successful market penetration. And recently, I was responsible for the launch and brand planning of Hemlibra® – gaining market leadership for a specific indication within the first year.
My leadership style
Over the years, I have found that people need orientation, clarity, and accountability to do great work.
Great commitment and a strong will to succeed are paired with empathy and purpose. I value the collaboration and involvement of all relevant stakeholders and fully support and promote knowledge networking. While focusing on strategy and cultivating value, I create an environment where a team can thrive and exceed the company’s goals.
Helping people to gain clarity and orientation by understanding what makes the individual’s work complex is key.
Carmen Borgwardt
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